Buy 2, get the 2nd 50% off · Automatically applied

Track Your Order

Track Your Order

Thank you for shopping with Vesper Mesa. Once your order has shipped, tracking your package is quick and easy.

How to Track Your Package

  1. Check your email. When your order ships, we send a shipping confirmation email containing your tracking number and carrier information to the email address used at checkout.
  2. Click the tracking link. The email includes a direct link to the carrier’s tracking page where you can follow your package in real time.
  3. Check your order status. You can also view your order status by logging into your account on our website and opening the order details page.

When Will Tracking Update?

  • Processing: Orders are processed and shipped within 1–3 business days (excluding weekends and holidays).
  • First update: Please allow 48–72 hours after shipment for tracking information to become active in the carrier’s system.
  • Weekends: We do not process shipments on Saturdays and Sundays, so orders placed on weekends may experience slight tracking update delays.
  • Delivery time: Standard delivery takes 5–10 business days for the United States and 8–20 business days for international destinations. See our Shipping Policy for details.

Can’t Find Your Tracking Email?

  • Check your spam or junk folder for an email from [email protected].
  • Search your inbox for “Vesper Mesa” or “shipped”.
  • If you still can’t find it, email us at [email protected] with your order number, and we will resend your tracking information immediately.

Tracking Issues & Delays

No movement for several days: International packages may show limited scans while in transit between countries. This is normal and does not mean your package is lost.

Marked delivered but not received: In rare cases, packages are scanned early or placed in hidden spots (porches, mailboxes, or with neighbors). Check with household members and neighbors first. If you still can’t find it, contact the carrier using your tracking number, or email us within 7 days of the delivery confirmation date for assistance.

Wrong or incomplete tracking number: If the tracking number in your email doesn’t work, contact us at [email protected] and we will verify it right away.

Need Help?

Our support team is happy to help you locate your package. Contact us at [email protected] with your order number and we’ll respond as soon as possible.